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Template Support

Need help with your template? You’re in the right place. Save yourself time by checking our FAQs and resources below for quick answers! If that doesn’t get you unstuck, submit a support ticket and we’ll get back to you within 1 business day.

Frequently Asked Questions

What is included with my Shopify template purchase?

Each template purchase includes the design files, easy-to-follow installation instructions, and access to video tutorials for customization. You’ll also receive lifetime access to template updates.

Do I need coding knowledge to use your templates?

No coding knowledge is required! Our templates are designed to be fully customizable using Shopify’s drag-and-drop editor. If you need help, our tutorials will guide you through every step.

Can I use the template on multiple Shopify stores?

Each template license is valid for a single Shopify store. If you have multiple stores, you’ll need to purchase additional licenses.

Will the template work with Shopify’s free plan?

Yes, our templates work seamlessly with Shopify’s free trial and all paid plans.

Do you offer installation services?

Yes! You can add our Template Install Service at checkout, and we’ll take care of uploading and setting up the template for you.

What if I want to customize the template further?

Our templates are designed to be easily customizable. You can change colors, fonts, layouts, and more using Shopify’s editor. For advanced customizations, you may need a Shopify developer.

Can I get a refund if the template doesn’t work for me?

Due to the digital nature of our templates, all sales are final. However, if you experience any issues, our support team is here to help!

Are your templates optimized for mobile devices?

Absolutely! All of our templates are fully responsive and look great on desktops, tablets, and mobile phones.

What kind of support do you offer after purchase?

We offer email support for all template-related questions and issues. Additionally, our tutorials and guides cover common setup and customization topics.

SUPPORT TICKETS RESPONSE TIME IS 24-48 HOURS

SUPPORT TICKETS RESPONSE TIME IS 24-48 HOURS

SUPPORT TICKETS RESPONSE TIME IS 24-48 HOURS

Submit a Support Ticket

If you have any issues with your Studio Kinde template, please submit the form below & we'll reply via email within 24-48 hours.

You can always email us at: hello@studiokinde.com

Helpful Resources